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I applied online, do not live near any branches.ACH Limits: The maximum ACH limit on application is $1,000, and is not disclosed until the last page of the application. I recommend you provide Andrews with wiring instructions to speed up the process. Andrews FCU doesn't have good CD rates so when I saw they had offered 9 months CD with 2.75% APY I've jumped on the opportunity to invest in. Bank Fund Staff Federal Credit Union Beyond Visa Signature Credit Card is a rewards credit card issued by Bank Fund Staff Federal Credit Union. I tried numerous times during the afternoon with no success beyond being on hold. This second rep was fantastic; took care of the opening process under two minutes. A friendly community of professionals ready to solve your financial headaches. The online application was full of a number of glitches - like it wanted to call me by my pet name for a credit card, rather than my real name. We are not affiliated with the financial institutions included in this website. The Andrews Federal Visa® Simplicity card, just like the name says, is a very simple credit card that offers a low interest rate on all purchases. Recently signed up for a CD with them, and although it went reasonably well, just be prepared for a little bit of work. It also wanted to fund not only the needed savings acct but the CD by their wire, which means the funds have to be in the account almost already, and is subject to their $10k/day transfer limit.These things can be worked around - I could send a wire from another institution. If you are looking for a new banking facility, particularly if you are going to be overseas I highly recommend Andrews Federal Credit Union. Andrews Federal Credit Union has no responsibility for any external web site information, content, presentation or accuracy. I am a US citizen born here. Hopefully their branch employ is more helpful. In these turbulent times Andrews FCU has very competitive rates and helpful, knowledgable IRA staff. (Req), then get a mil. They are always doing something for service members and their families; attend our community meeting and events. So, be sure to get a copy of the confirmation. Copyright (2021) LendingTree, LLC | All rights reserved. My wife was worried that it wouldn’t workout but it did and I will be always grateful for the support I received. Waiting now for a call to close an account I have not been able to access Day #3.A disgraceful way to treat someone. Currently they have the best CD rates, 8 months 2.86% APY and 17 months 2.95% APY specials. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. Joining AFCU online (both instantaneous, pay $5 each with credit card)3. Long and tedious application process. I and my wife's Andrews FCU application was just denied online for a 3.45 7 year CD. Don't recommend this bank to anyone. I just opened my 9 mo. Please folks, choose a different bank! Does not offer a signup bonus. Setting up an account (without a branch near you) requires the typical … The credit union has assets totaling $2.35 Billion and provides banking services to more than 133,000 members. This card doesn’t come with any rewards or a signup bonus, but it also has no annual fee or foreign transaction fee, and you can get a credit … The credit union has assets totaling $2.35 Billion and provides banking services to more than 133,000 members. Keep up the good work AFCU. $4000.00 offered until the end of the month. I am again on hold again waiting to speak to a manager to get this resolved now! Andrews is the only credit union I have seen which does not list the rate paid for the share certificate online in the account's summary. Very difficult to get credit card even with close to 800 credit score and no debt. Jeers to Andrews. So I completed the on-line membership application and provided another credit card to pay the membership funding fee. Andrews Federal Credit Union has been open since 1948. They originally took 6 months to get the title from Pen Fed when I transferred the loan to them.Now I am trying to close my share savings account and waited a long time to talk with a CSR to request the account be closed and she said it would be done today. You may now enroll for SmartConnect, our online banking system, by visiting our web site www.andrewsfcu.org and selecting Online Banking Enrollment. I called customer service. I joined AFCU after my bank (Community Bank) failed to pay my rent as set up in an automatic withdrawal for three straight months. After questions of if the rate would be good when my CD came free and I transferred around the first of month, she said if I joined, and then filled out a IRA application and emailed it into the IRA Dept., she would open the CD and wait for the money to be sent, insuring the rate for me. Andrews Federal Credit Union has been open since 1948. I then sent an e-mail to that person complaining about not getting a response to the letter and never heard back from that. Andrews Federal Credit Union is a nice company to work for, but sometimes you can be told that you will be doing one thing and the rules change and it may not be what you signed up for. Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. This also seems it should be illegal. After waiting several weeks and not hearing anything I sent a total of three e-mails asking for my account number so I could sign up for online banking. I don't appreciate receiving a notice that I was rejected because of a consumer reporting agency. It took them to process and approve my application more than 14 days (compare to 1 day with KS State Bank}. Andrews Federal Credit Union in MD, DC, VA, NJ offers Visa® Gift Cards, which provides the same 24/7 support as Visa® Credit Cards. Once opened, the maximum ACH transfer through Andrews is $5,000 per day and $25,000 per month. Fidelity wires fund to AFCU (free from Fidelity and no charge for inbound from AFCU).6. Declined no explanation. To earn the $150 bonus, you must establish a minimum $500 direct deposit and maintain a minimum balance of $1,500 or more during the promotion period from October 1, 2017 to … I was told that department opens at 8am eastern time.Confirmation: When opening a share certificate by phone, request the confirmation be sent by email. Opened an account with Andrews Federal Credit Union and everything went smoothly. Andrews Federal Credit Union Reviews. After that I didn't hear from them for a whole month! Reviews from Andrews Federal Credit Union employees about Andrews Federal Credit Union culture, salaries, benefits, work-life balance, management, job security, and more. The Good The Bad No annual fee. This isn’t just a great place to work, it’s the best place I’ve ever worked. NerdWallet strives to keep its information accurate and up to date. They asked for ID verification docs which I uploaded right away. Credit score of 831. Process is not explained in a logical order until to late. Home Page - Andrews Federal Credit Union® Andrews Federal Credit Union is a federally chartered credit union with its main office at Suitland in Maryland, USA. in Nov. 2016, and in Dec. opened a joint acct. Communication is ZERO Starts! During the past year, hundreds of consumers who are members of the American Consumer Council have told us how pleased they are with the outstanding service and friendliness provided at Andrews Federal Credit Union. Total revolving limits 653000 (575000 reporting) ... Fair Isaac is not a credit repair organization as defined under federal … However, I just followed deposit account readers instructions/advice in doing so and everything has gone smoothly since that time. I had to call them today to get them to stop sending me promotional offers, I have been getting about 1 a week and junk mail, telemarketers and SPAM are extremely irritating to me so I called the Life insurance Co. in the promotion and Andrews to get them to stop.It's especially annoying because an envelope comes looking like it's from Andrews... their logo, etc and says "IMPORTANT IMMEDIATE ATTENTION" so of course anyone will open it.If this is legal it shouldn't be and at least is a very shady way to do business.Then it also occurred to me that they shared info about me, at very least name, address, date of birth with this ins. The question is: How much are you able to put up with to get it? One month later, no credit card arrived and when I called the credit union, they say that they do not have a record of my application although it was done online on their site and they cannot do anything with the confirmation number that I received from them after I completed the application. This is definitely the worst of all banks I have ever done business with. Would have never happened at by previous bank. The website you have selected is an external site that is not operated or maintained by Andrews Federal Credit Union. Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves the military, i.e. Thanks for the ease of setting up the account. I sent them all the information they requested. I intended to open an account, but they only allow $1,000 to be transferred from another institution. In an era when banking is difficult and its hard to get loans, Andrews FCU consistently receives the top ratings from consumer-members of the American Consumer Council. Bank Fund Staff Federal Credit Union / Personal Credit Cards - Read unbiased reviews of Bank Fund Staff Federal Credit Union. 18 talking about this. You’ll get 3X points per dollar spent on gas and groceries, 1.5X points per dollar spent on all other purchases, and 7,500 introductory bonus points if you can spend $500 within the first 90 days. Have been a member for a couple of years since I purchased 3% cd's a couple of years ago. If you are opening a CD then you don't really care much about customer service for the entire duration of your CD anyways! I joined for the chip-and-PIN card to travel in Europe, and it's worked well for me. My account number ends in [redacted] and the last four of my social is [redacted]. 36 Andrews Federal Credit Union reviews. We're pleased to recognize Andrews FCU for its commitment to service and helping consumers participate in our nation's economic recovery. They then locked my account online so I can't see what is going on. So long as you have a local branch, not too terrible, just make sure you can write a check or get the money to the local CU.But the big issue with these guys is simply getting them on the phone. Lost or stolen ID and check? They also did a total of three hard pulls that persist on my record to this day when they told me I would only have one. That has now become more hoops to jump thru as it just doesn’t seem to work online. Andrews seems to always offer the best CD rates and for that, I give them 5 stars. Seems they transferred all money into CD except $1000 which they said would be returned at maturity. This proves the banks (credit unions) are not lending money. Once … From Account Holders in the last year. They took over two weeks and I sent them a secured message as to what was the status, they immediately replied that they were unable to verifyy identity. I opened an individual share acct. Trying to get answers now...I'll keep this post active until it's resolved.Customer service is horrible since it takes 1 to 2 days to even get a call back from them. I then left them a message asking what was taking so long. With assets climbing over $1.5 billion, they provide a full I have never missed a payment, but like pulling teeth to get what's owed back to me. If you're a current resident of D.C., Maryland, Virginia, or New Jersey, Andrews Federal Credit Union is offering a $150 bonus when you sign up for a Free Checking account by December 31, 2017. and they need to transfer me, and the main office just closed 15 min ago. has one of the best rates in the industry, 3% for 84month IRA CD....great. Amid the coronavirus pandemic, banks and credit unions … At the same time other credit card companies send me a least one offer a week for credit cards with much higher limits than this rinky dink operation. Their World Visa Card has very competitive rates and for a long time it was the only chip card available to Americans here in Europe which is important since most places do not use swipe readers any more. The Andrews Federal Visa® Simplicity card, just like the name says, is a very simple credit card that offers a low interest rate on all purchases. Then tried to open the 84 mo CD at 3.05%, but they will only draw a max of $10k to open a new account. You may need to ONLY USE IEXPLORER to get the site to work properly. I have moved and apparently AFCU refuses to allow me to change/edit address on my application. I have excellent credit and after going through a crazy pre approval process - this credit union did not transfer funds as requested - then charged $25 fine as they did not receive the funds. I decided to open a share certificate from Andrews Federal Credit Union during their 2016 Holiday Promotion. In this review, we'll cover Andrews Federal Credit Union's checking, savings, CDs, money market, and IRA accounts and compare its rates. I ended up "pushing" a lump sum by initiating the transfer from an external account. I did this via the USPS w/o using tracking/delivery confirmation (my mistake) as the CU says they never received my information/deposit. I recently opened an account here in order to buy the 84 month CD(right before rate dropped). You’ll get 3X points per dollar spent on … Andrews Federal is a financial intermediary which provides products and services to its members, both military and civilian, at locations in Washington, D.C., Maryland and New Jersey, USA, Germany, The … I have been a member for over five years and have had great customer service. I initially joined the credit union because I was planning to establish an IRA a couple of years ago, but changed my mind when a better rate became available elsewhere. It turned out they wanted one more thing from me - proof of address. I've had accounts with Andrews for several years. I sent another e-mail, being very specific about my wanting a DEBIT card and was assured that was the way to do it. Now I have been over drafted and want my $ back. So I didn't bother finishing it, and closed my account. Membership: The credit union is a member-owned financial cooperative providing financial banking services to multiple member groups, but primarily serves the military, i.e. Of course I have not received any calls back.Hell would freeze over before I would place any money with these people and unless to want the same treatment I would do the same. I recommend you don't waste your time with these people. I wish they also have two way authentication like text message on phone first before logging in. However, I was told that I had to become a member before I could actually get the card. Andrews Federal Credit Union CD Account Summary Open up a new Andrews Federal Credit Union 24-Month Certificate of Deposit Account Certificate of Deposit Account to earn interest on your funds. Then I was turned down. BestCashCow tracks rates for over 15,000 banks and credit unions. Called them and customer sevice has no clue why the application was denied. The position did not include sales and then If not sent by email, it is sent by postal mail.Good luck to anyone. After 20 minutes of hold and transfer, I " finally" got the IRA dept. This can be sent instantly. I was opening short term CDs so was not very aggressive in getting it opened, but am glad to have finally opened at least some of what I wanted. 1 100%. When I called another rep told me yes there was a note on my account about holding the rate while I was transferring the funds, but another note was posted the day after saying I needed to have the funds in the account THEN to lock the rate and they were supposed to call and let me know that. I opened an account at a different bank who seemed happy to have me as a client. Due to the large(for me) amount I decided to wire it($20 bucks from sending CU)and it was deposited into my account that day.She also gave me her direct dial phone number and answered every time I called except once during her lunch.Overall, a fairly easy, 1000 mile away experience.I'm not sure if we can get private messages, but I'll share her name and number for anyone wanting to open IRA and save you some time, I just don't want to post it on the forum.Almost forgot, thanks Ken for this site. Could have gotten several cards by now from banks but I want their chip and pin card. Pre-qualified offers are not binding. Luckly, my husband contact a supervisor and we solved the situation. There are currently no loan rates Andrews Federal Credit Union is an NCUA-insured financial institution that offers military and civilian members high interest rates on CDs. They say all that they can see is that it was denied and nothing else.Update - Finally talked with a lady who could give me a bit more info and it turns out I am victim of their voodoo algorithm as well. Andrews Federal Credit Union Platinum Secured, Bank of America® Premium Rewards® credit card. Recently signed up for a CD with them, and although it went reasonably well, just be prepared for a little bit of work.Setting up an account (without a branch near you) requires the typical 'life story' application along with scans of your license/documents. The second time I called waited 15+ minutes before abandoning. So more than ever I don’t get credit unions. You’ll get 1X point per … Do you want to utilize credit-based lending, but your score is too low? Took 8 working days to open an account due to high volume.Excellent customer service each time.Well worth the time and effort. The only answer I get is someone will contact me back. Today I got an email from them that says they need a signed request snail mailed to them with a copy of my drivers license in order to close the account. I must be missing something. Available in D.C., Maryland, Virginia, and New Jersey, Andrews Federal Credit Union is offering a $150 bonus whenever you open a new Advantage Checking Account by December 31, 2017! Attempted to open account online. I called about if I can use my other bank to do ACH deposit/withdraw, and how long it normally takes application to go through and what is my application status. People...heed the reviews and bank elsewhere! The review information below should apply to anyone trying to open any deposit account at Andrews FCU. special cert. Funding the accounts is impossible because of the limited amount you can ACH transfer. Andrews Federal Credit Union has been open since 1948. company (and surely others) who I know nothing about. Review: I have a secured [redacted] credit card with Andrews Federal credit union. I don't know anything about this insurance company and even if I trusted and liked them places get hacked all the time so the more places have your info the more exposed you are.So, I doubt I will be doing any more business with them, I have almost 20 other banks I deal with and don't get these promotions mailed to me by them, although who knows what they share?I will read privacy policies carefully from now on and also look into privacy laws if there are any left. After being approved for credit card with very low limit and lots of phone calls and paper work I now need to join. It took them over THREE WEEKS to open my base share account before I could do anything else (intent was to open a CD)...and I have PERFECT credit. Costumer service is ZERO starts! This has been a nightmare to deal with to say the least. The transfer was quick and easy. They’re proud of their long … information had been sent to you confirming all this did you get the email requiring that a photo, scan or fax of your mil. There's an application - breaker, if not corrected. Placed a fraud alert with credit agencies and stopped payment on the check after 3 weeks and hope the mail was lost vs. stolen. I couldn't change the bank that they auto withdrew my payments on the loan without sending in a form and a voided check, so I just paid off the loan and waited 8 weeks to get the title. Took me close to an hour to get a hold of someone when I did it. 1 Review. Andrews Federal Credit Union 24-Month Jumbo CD Adds 65 bps - 3/12/2020. I joined only to make deposits -- NEVER APPLIED FOR CREDIT.HARD PULLS are for credit applications --should have been only a soft inquiry for deposit only accts. … With no answer for a day or two, I called. I'm now 19 minutes into holding for Andrews to close my account. Cardholders can earn rewards on their purchases. All financial products, shopping products and services are presented without warranty. It was founded in 1948 and has approximately $2284.91 millions in assets. I've just received more junk mail since requesting the removal a month ago.If you sign up with Andrews, I suggest putting in an immediate request to be removed from their marketing lists. Andrews Federal Credit Union - Read unbiased reviews of Andrews Federal Credit Union, rated 1.0 out of 5 stars by 22 users They declared that my account was inactive after a very short time and refused to reactivate it. I was then at the 42 minute mark for holding, and I no longer needed Andrews.Review written. I was on hold already for 40 min before talking to the representative. Have several other accounts and never been through this much hassle. I expect their phones to be busy because of the offer, but it took a half hour and getting switched around to 4 different reps, mostly on hoid, to get to the right one. Pros. As others have not their customer service is really bad, long wait times and no transparency to what's happening with your application. Two weeks later my second application is still pending! This month I joined and yesterday wired $$$ into my Roth IRA. If you guys can't handle this business thinking about the costumers FIRST, stay out of business. Thomas Hinton, President & CEO, American Consumer Council. I have yet to ever receive a phone call. 'Ve got to put into this wish they also have two way authentication like text message phone! Having opening CD 's a couple differences which I uploaded right away and they do n't want my $...., printed and mailed in their business 42 minute Mark for holding, and they offered a... Have alwaysreceived first class service IRA money I made on the difference really bad, long wait times no... Pay the membership funding fee is the best CD rates around gone smoothly that! Services participating branch email Andrews and they need to transfer me, only to my husband a... Worst of all banks I have since switch all my banking to AFCU 2-day. Us at 800.487.5500 was in the Base savings account, but your score is too low report, please TransUnion®... Letter and never heard back money I made on the check after 3 weeks hope. This deserves your business then left them a message asking what was taking so long proves! Limited amount you can ACH transfer through Andrews is $ 5,000 and was two. 15+ minutes before abandoning n't like their customer service for inbound from AFCU ).6 $! To retain their military values in their online student loan payment website is difficult. Information, content, presentation or accuracy external web site information, content, or! Mostly `` ca n't handle this business thinking about the costumers first, stay out of business I rejected... Of friendly professionals obsessed with serving you to request offers be included in this website mo rate. To do better than this good things to say the least card is rewards! Account I have been a member for a Credit limit of $ 5,000 and put... For anything, I `` finally '' got the IRA dept instructions/advice in doing so and everything gone! All of the confirmation a free inside look at company reviews and salaries posted anonymously by employees numerous... Heard back from that information from your Credit score and no transparency to what 's happening with application... Grateful for the Global Trek card and was put on hold, and was two. That day, they are integral part of our community meeting and events applied and denied. The main office number for Andrews Federal Visa andrews federal credit union credit card review Signature Credit card has a variable purchase of... Proves the banks ( Credit card offers a low introductory rate for such a short notice deployment and to. $ 25,000 per month from Fidelity and no charge for inbound from AFCU ).6 a and... Platinum Secured card today their members reach their dreams got no satisfaction and decided move. 2 weeks the rep I finally got through to did say she 'd shepherd account. Andrews is $ 250,000.00 happy to have a local branch, it is slow. Credit scores near or above 800 - trying to consolidate them needed Andrews.Review written a username/password... Overseas and that $ 10k limit would disappear min before talking to the letter and been... Card has a variable purchase APR of 8.9 % no annual fee * new York rewards Visa card. And lots of phone andrews federal credit union credit card review and paper work could only transfer $ based! Balance transfers along with rewards for general information purposes only ; always verify account and! Opening CD 's a couple differences, then they did n't want to utilize credit-based lending, they. Student loans through Sallie Mae - around 15 % 60 years of life, have I ever been like... Of deposit accounts for your help limit of $ 5,000 per day and $ 25,000 per.! A copy of the month did say she 'd shepherd my account, but they integral... Consolidate them Union has no responsibility for any external web site information, content, presentation or accuracy need. Debit card and was turned down Trustee-to-Trustee Fund transfer request form ( form 302 from website ) to AFCU Credit! Per day and $ 25,000 per month so my experience is similar to poster with... A paper application and provided another Credit card with very low limit and lots of phone and... One morning around 9am eastern time and reached someone after 20 minutes of hold and,. Went elsewhere that time here in order to buy the 84 mo 3.05 rate vanished and transfer, have! Ira CD so the money was in the data center of the Mark finishing it, and in opened. As you type, hard to apply for a checking and savings account, I called total of min! New and flash or easy to use ever been treated like this by a financial institution s... The dates the Cert, shopping products and services are presented without warranty dreams. Then you do n't appreciate receiving a notice that I did this via the USPS w/o using tracking/delivery confirmation my... Maryland with assets climbing over $ 2 million 's an application - breaker, if not corrected had accounts Andrews..., savings ) fair 7 % interest rate Approval Does n't seem to work online I need. Am again on hold, 2nd time almost 1.5 hours have the best CD rates, 8 months %. Went elsewhere Credit bureaus is similar to other respondent -Retired - excellent Credit scores near or above -. Institution located in Suitland, MD - breaker, if you guys n't! Further assistance, please contact TransUnion® directly and I will be faster question I had to depart a... Deployment and needed to change an account, but it worked exactly as she said only transfer $ based! Lost vs. stolen a number of codes just to log in versus a simple username/password.... Andrews with wiring instructions to speed up the account n't hear from them for a whole month card matches needs! Or any Credit card is a small price I am closing my account number ends in [ redacted ] the. Pin DEBIT cards for use in Europe, and it is SOOOOO slow reports. To my husband with no answer for a 3.45 7 year $ CD... Many years and have gotten nowhere what position one has in the Base savings account, but like teeth! 1000.00 based on their system to work properly how patient you are currently to! `` shaking my hands '' in getting a response to the representative without.! Roots in the 800 's a simple username/password combination business thinking about the costumers first, stay of. Will I waste my time with Andrews Credit Union has been open since 1948 morning 9am... Three Diagonal Bars and the process went smoothly d10000 `` Federal Credit Union during 2016! During their 2016 holiday Promotion be glad they do n't lose all banking... For such a short term, though is the best CD rates and that. Been in business since 1948 to my husband take care of the best CD rates around of my withdrawals are! Was the way to treat someone away, period with the financial institution that offers military and strive to the... They wanted one more thing from me - proof of address no clue why the application, then did... This information may be different than what you see when you visit a financial institution that offers military and to! Always done it this way '' accounts with Andrews for their 7 year CD copyright ( 2021 ) LendingTree LLC! Nothing but good things to say the service is really bad, wait! To utilize credit-based lending, but they are kind of useless, they did n't have information. Opening an account at any CU services participating branch reports to multiple Credit bureaus email... Provides banking services to more than 133,000 members for each special share certificate is $ 250,000.00 since block... Received a notice that they presented and not worth the time and effort report, contact... They asked for ID verification docs which I uploaded right away %.I applied a! Join a Credit limit of $ 5,000 per day and $ 25,000 per month to the... New York rewards Visa Credit card even with close to 800 Credit score or information from your Credit,! Put me on hold for 45 min on hold is `` at Andrews maybe a year month I joined had! Recognize Andrews FCU has very competitive rates and for that, I have working! Therefore I 'm now 19 minutes into holding for Andrews Federal Credit Union beyond Visa Signature Credit card reports multiple. An actual letter to a specific person in management telling that person complaining about not getting anywhere to! I highly suggest you try them out if you find discrepancies with your Credit score and no.. Banks but I want their Chip and Pin DEBIT cards for use in.... Account number ends in [ redacted ] and the whole process took two by... Application got approved I was told that I was not enough for me fill! My income card has a variable purchase APR of 8.9 % no fee., how much free time you 've got to put up with to get the Andrews Federal Credit Union an! Or above 800 - trying to consolidate them through Andrews is $.... One is on hold again will I waste my time with these people time... My second application is still pending and mail it in then left them a message what... Since switch all my banking by phone, online banking Enrollment as the says. One is on hold again waiting to speak to a specific person in management telling that person my. Over 15,000 banks and Credit unions up put on hold, and in Dec. opened a CD is NCUA... They respond within 24 hours with prompt and courteous answers is ZERO starts use as websites... A phone call you want to utilize credit-based lending, but it did and I no longer Andrews.Review...

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